Addressing the elephant in the room

A session for healthcare professionals to explore what ‘bad news’ could be and how to have sensitive and honest conversations with patients and those who matter to them.

Designed for: Clinical/Professional

At the end of the course you will be able to:

  • Discuss what we mean by “bad news”
  • Utilise a range of skills to improve communication, empathy, questioning skills, listening skills
  • Accurately assess and gauge information needs prior to delivering significant information
  • Handle patient cues and how they are relevant when delivering significant information
  • Tailor significant and complex information to individual needs
  • Handle patients’ emotions more effectively

Course duration: 2 hours

AddressingElephant



Dates

  • Mapmaker Icon
    Hospice IOM
  • Calendar Icon
    28.05.2020
  • Date Icon
    14:00

  • Mapmaker Icon
    Hospice IOM
  • Calendar Icon
    09.09.2020
  • Date Icon
    18:00

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