Conversation ready – How to talk to you patients and their families (Intermediate)

A practical course for experienced clinical staff to develop their communication stills to have conversations about end of life care.  Uses role play to consolidate skills.

Designed for: Clinical/Professional

At the end of the course you will be able to:

  • Discuss blocks to good communication
  • Describe the interpersonal skills that are essential for health care professionals
  • Follow best practice when imparting Bad News
  • Understand models of communication
  • Discuss useful strategies when dealing with emotions, difficult situations
  • Use role play to explore collusion denial, breaking bad news and angry behaviour
  • Understand the importance of health and wellbeing
  • Be able to communicate sensitively with individuals and those important to them on a range of complex matters relating to end of life care, in a non-judgemental, empathetic, genuine, collaborative and supportive manner that is appropriate to them and the situation

Course duration: 6.5 hours

ConversationReady



Dates

  • Mapmaker Icon
    Hospice IOM
  • Calendar Icon
    02.03.2020
  • Date Icon
    09:30

  • Mapmaker Icon
    Hospice IOM
  • Calendar Icon
    09.07.2020
  • Date Icon
    09:30

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