Communication Skills: Intermediate: Getting Challenging Conversations Right

A practical course to develop participants’ communication skills to help you deal with other people sensitively using role play to consolidate skills. 

Please note: You must have attended a Communication Foundation course before booking a place.

 

At the end of the course I will be able to:

  • Understand the importance of good communication as part of end of life care
  • Develop your own skills to communicate sensitively and honestly
  • Explore the challenges in communicating with patients, families, carers and other professionals about end of life issues
  • Understand emotional aspects of death, dying and bereavement
  • Discuss useful strategies when dealing with emotional issues
  • Use practical tasks to explore the behavioural responses, such as anger and denial, that you may get from patients families and carers
  • Know how to introduce the benefits of advance care planning
  • Reflect to identify your own strengths and development needs when communicating with others

 

 Communication Intermediate Level

Duration

6.5 hours



Dates

  • Mapmaker Icon
    Hospice Isle of Man
  • Calendar Icon
    17.03.2022
  • Date Icon
    09:30

  • Mapmaker Icon
    Hospice Isle of Man
  • Calendar Icon
    08.12.2022
  • Date Icon
    09:30

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