A session for healthcare professionals to explore what 'bad news' could be and how to have a sensitive and honest conversation with patients and those who matter to them.
At the end of the course I will be able to:
- Discuss what we mean by "bad news"
- Utilise a range of skills to improve communication, empathy, questioning skills, listening skills
- Accurately assess and gauge information needs prior to delivering significant information.
- Handle patient cues and how they are relevant when delivering significant information
- Tailor significant and complex information to individual needs
- Handle patents' emotions more effectively
Duration
2.5 hours

Dates
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Hospice Isle of Man
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22.03.2023
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13:30
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Hospice Isle of Man
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21.11.2023
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13:30