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Our Strategy

Measured Ambition: Our three-year strategy for 2024 to 2026

Hospice staff member with patient in wheelchair

This strategy has been developed in consultation with a wide range of stakeholders, all of whose support and guidance is valued by the Board of Governors and Senior Leadership Team. It intentionally sets out to strike a very careful balance between measured service developments, financial sustainability and recognition of the changing demographics in the Isle of Man.

We live with an ageing population while people are living longer with multiple morbidities – often demanding complex care for longer periods. In brief, demand for hospice care is rising and funds are increasingly hard to secure.

Quite rightly, the overarching premise is that we must first and foremost set out our strategic service ambitions for patients and their families. These ambitions, in turn, affect our workforce plan and inform the level of sustainable statutory and voluntary income needed to fund it all.

We have purposely chosen the term ‘ambition’ to reflect the fact that service growth will be carefully planned and launched only as funds are secured, demonstrating our long-term commitment to those who have terminal conditions.

Strategy summary

Hospice patient and nurse

Care service provision

To ensure full hospice service provision to the Island community.
Hospice Isle of Man staff member

High-performance culture

To further build a high-performing culture across the organisation and with our partners.
Hospice staff members wearing Hospice branded merchandise

Increase awareness and growth

To increase awareness and understanding of hospice care and grow income to match increasing costs.
Two Hospice volunteers at the In patient unit reception

Financial sustainability

To achieve our ambitions within a ‘cash-neutral’ budget, ensuring any further service development is undertaken only as funds are received.

Our Vision, Mission and Position

Our Vision, Mission and Position Statements provide the foundation of our organisational strategy, as well as a framework of direction and guidance to help deliver strategic goals and serve our Island community.

1

Our vision

Excellence in palliative and end-of-life care for our Island community.

2

Our mission

To provide excellent palliative and end-of-life care, whether directly or alongside others, respecting and valuing each individual and those who matter to them.

3

Our position

Leaders of palliative and end-of-life care in the Isle of Man.

Our Values

Our values are at the heart of everything we do. They are an important part of how we will deliver our strategy - not only amongst our staff and volunteers, but also in partnership with our communities. Staff worked closely with volunteers, service users and visitors to finalise these values.

A

Act with compassion

Showing awareness of and empathy towards others, ensuring people feel heard, valued and respected.

B

Be collaborative

Building and maintaining positive working relationships to maximise what we can achieve together.

C

Commit to our cause

Working with purpose and drive, making every moment and penny count so we can deliver excellence for our patients and their loved ones.

Download Our Strategy Document

Our full Measured Ambition three-year strategy document can be downloaded below. This document provides more comprehensive detail on the full strategy being pursued by Hospice Isle of Man.

Hospice Measured Ambition strategy document