Communication Skills: Intermediate

Course Content

A practical course to develop your communication skills to help you deal with other people sensitively using role play to consolidate skills.

•  Understand the importance of good communication as part of end of life care

• Develop your own skills to communicate sensitively and honestly

• Explore the challenges in communicating with patients, families, carers and other professionals about end of life issues

• Understand emotional aspects of death, dying and bereavement

• Discuss useful strategies when dealing with emotional issues

• Use practical tasks to explore the behavioural responses, such as anger and denial, that you may get from patients families and carers

• Know how to introduce the benefits of advance care planning

• Reflect to identify your own strengths and development needs when communicating with others